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								Are changes approved or authorized
							
							
								
							
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								Change Management
							
							
								
							
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								Does an emergency change need an incident
							
							
								
							
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								Does the change manager need technical skills and expertise
							
							
								
							
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								How to continuously improve the ITIL Change Management Process
							
							
								
							
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								How to identify standard changes
							
							
								
							
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								How to implement Standard Changes
							
							
								
							
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								How to reduce the number of emergency changes
							
							
								
							
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								Is a bulk data load a change
							
							
								
							
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								Is a server reboot a change
							
							
								
							
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								People are confused between a normal and a standard change. What is another name for it
							
							
								
							
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								Should RFCs be logged when an undocumented or unauthorized change is discovered
							
							
								
							
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								Should the incident be closed as soon as the RFC is logged
							
							
								
							
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								Should unauthorized changes have their own process
							
							
								
							
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								Standard Change
							
							
								
							
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								What are examples of standard changes
							
							
								
							
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								What are the skills of a change manager
							
							
								
							
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								What is a change
							
							
								
							
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								What is a quick way to implement Change Management
							
							
								
							
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								When should we log an RFC - Is it when IT gets the call
							
							
								
							
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								Who should log the RFC
							
							
								
							
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								Why a process to maintain standard changes should be implemented
							
							
								
							
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								Why approve a change that was already made
							
							
								
							
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