Practical answers to ITIL questions
Over 120 answers to ITIL® questions and its implementation
ITIL® provides the what. This site answers the how. Finds answers to ITIL® frequently asked questions (ITIL® FAQ). A non-commercial site for the benefit of the practitioner community. Articles are vendor neutral. Answers are based on the ITIL® books and real world experience.
Last updated on September 9, 2017: Should each software version be a separate CI –or- should it be an attribute of the CI
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“The purpose of bureaucracy is to compensate for incompetence and lack of discipline.” James C. Collins, Good to Great: Why Some Companies Make the Leap... and Others Don't
"Nodding the head does not row the boat." Irish Proverb
“People will do almost anything before they will shift their paradigm.” Eliyahu M. Goldratt
150+ More Quotes
"Nodding the head does not row the boat." Irish Proverb
“People will do almost anything before they will shift their paradigm.” Eliyahu M. Goldratt
150+ More Quotes
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