Loading...
 

Print

Practical answers to ITIL questions

100+ answers to ITIL® questions and its implementation


ITIL® provides the what. This site answers the how. Finds answers to ITIL® frequently asked questions (ITIL® FAQ). A non-commercial site for the benefit of the practitioner community. Articles are vendor neutral. Answers are based on the ITIL® books and real world experience.

Pointing hand Last article posted on October 2, 2016:

Last quotes added

Quote:
“The purpose of bureaucracy is to compensate for incompetence and lack of discipline.” James C. Collins, Good to Great: Why Some Companies Make the Leap... and Others Don't

"Nodding the head does not row the boat." Irish Proverb

“People will do almost anything before they will shift their paradigm.” Eliyahu M. Goldratt


150+ More Quotes


Published by itSMF Canada

Cover of itSMF Service Matters Issue 18

Cover of itSMF Service Matters Issue 17

Cover of itSMF Service Matters Issue 16

Cover of itSMF Service Matters Issue 15

Cover of itSMF Service Matters Issue 14

Cover of itSMF Service Matters Issue 13

Tell us what you think

"ITIL® is a registered trade mark of AXELOS Limited"

Copyright 2012-2016 - ITIL® from Experience - D.Matte


Print

Show php error messages