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Where to download a free ITIL v3 glossary of terms and abbreviations

By ITIL® from Experience©

Definitions of ITIL® v3, 2011 Edition terms and abbreviations are available for as a free download from:


This glossary is available in 25 languages:
Arabic - Brazilian Portuguese - Chinese - Czech - Danish - Dutch - English - Finnish - French - German - Greek - Hungarian - Italian - Japanese - Korean - Norwegian - Polish - Romanian - Russian - Slovak - Spanish (Castilian) - Spanish (Latin American) - Swedish - Turkish - Vietnamese


Click here for ITIL v4.


Last updated on: 2020-03-02
Published on: 2015-07-01

"ITIL® cannot fix a lack of common sense."

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