Where to download a free introduction to ITIL v3
By ITIL® from Experience©
Here is a link to download the free:
http://itsmf.org.rs/sites/default/files/itSMF%20ITIL%20V3%20Introduction%20Overview.pdf (v3) booklet published by itSMF (PDF 646 KB)
Last updated on: 2020-02-28
Published on: 2015-07-01
"Ignoring something in ITIL® because you don`t understand it weakens the framework and will cause you trouble later." Denis Matte
Related:
- Is there a book to help us prepare our CMDB project plan
- Is there a book to help us develop Key Performance Indicators (KPI)
- Where can I find a RACI Matrix for the overall Service Lifecycle processes
More on ITIL® Processes
More on ITIL® Implementation
From Around the Web:
Category:
ITIL Process
Copyright 2015-2020 - ITIL® from Experience© - Denis Matte