cmdb configuration management configuration items itil ci relationships

Configuration Management

Answers to ITIL® Configuration Management questions


Where to download a free glossary of ITIL 4
Where to download a free ITIL v3 glossary of terms and abbreviations
Where to download a free introduction to ITIL v3
Should everyone be allowed to create CIs
We need a strategy and roadmap to implement a CMDB
Which CIs to load first in the CMDB
Is there a book to help us prepare our CMDB project plan
What are the top 10 mistakes when building a CMDB
Should each software version be a separate CI –or- should it be an attribute of the CI
Who is responsible for the CI relationships
Why is the CMDB inaccurate
What are sample interview questions for a Configuration Management or CMDB consultant
Should we automatically import auto-discovered CIs in the CMDB
We need a small-scale bite-size approach to populate the CMDB
How many Configuration Librarian(s) do we need
Is there a standard we can use for the CMDB structure
Should Standard Change procedures be stored in the CMDB

More answers to ITIL® questions and its implementation

"CMDB across the nation...you are littered with CIs that were loaded without a process to maintain or retire them."

150+ ITIL® and ITSM Quotes