Where to download a free introduction to ITIL v3
By ITIL® from Experience©
Here is a link to download the free:
http://itsmf.org.rs/sites/default/files/itSMF%20ITIL%20V3%20Introduction%20Overview.pdf (v3) booklet published by itSMF (PDF 646 KB)
Last updated on: 2020-02-28
Published on: 2015-07-01
"Ignoring something in ITIL® because you don`t understand it weakens the framework and will cause you trouble later." Denis Matte
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