Answers to ITIL® Implementation Questions
More results may be available. Refine criteria to access the estimated 74 results.
In the midst of setting deficit projections and spending recommendations for the provincial government this year, Don Drummond who chairs a commission on the reform of Ontario’s public services made a key observation: “Almost every time a program was performing badly I could trace it back to the origin of the program. Whoever had implemented it had not really thought long and hard about what they wanted."
Source: http://www.thestar.com/news/canada/2012/12/29/don_drummond_what_i_learned_about_planning.html%22 by Jennifer Wells December 29, 2012.
Copyright 2012 - 2020 - ITIL® from Experience - D.Matte<HR>